Systematic overcharging

[Nic105]

What is the best way to get sky tv to bill me the correct agreed amount?

I have called multiple times, spent hours on the phone, and whoever I speak to can see I have agreed firstly to £43.50/month and then to £45/month but I have been billed more every time, mostly £92.50, once £150, and am told in January will be billed £58.

i have complained in writing but it never gets fully resolved. People I speak can't change what the system is set to bill me!!'

I have now even tried complaining to cisas about this deliberate systematic overcharging so will see if that helps but any other tips are very welcome.

[TimmyBGood]

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@Nic105 wrote:

 I have been billed more every time, mostly £92.50, once £150, and am told in January will be billed £58.

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That level of variation suggests either non-inclusive voice calls made through Sky Talk, or rental in Sky Store / PPV purchase.