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This discussion topic has been answered Discussion topic: System Change full legal name

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This message was authored by: Steve6410

System Change full legal name

Has Sky recently contacted all relevant customers requesting them that due to Recent System Change, they must update Direct Debit details 


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This message was authored by: MightyQuinn Answer

Re: System Change full legal name

Posted by a Superuser, not a Sky employee. Find out more

Hi @Steve6410   Does the email start with Dear (your name) or Dear customer? Either way sounds like a phishing email to me.

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This message was authored by: MightyQuinn Answer

Re: System Change full legal name

Posted by a Superuser, not a Sky employee. Find out more

Hi @Steve6410   Does the email start with Dear (your name) or Dear customer? Either way sounds like a phishing email to me.

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This message was authored by: Mark39

Re: System Change full legal name

Posted by a Superuser, not a Sky employee. Find out more

@Steve6410 yes, there has been a recent mailing exercise in regard to direct debits. To be safe, don't use any links in the email, just go to your Sky billing details and update it from there.  

This message was authored by: caesarome

Re: System Change full legal name

Posted by a Superuser, not a Sky employee. Find out more

@Steve6410 

Is there also a link in this email that says you need to use to go to your account because if so it could well be a scam email.

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