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Discussion topic: Switching credit - from a 4g service ?

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This message was authored by: RickCrowther

Message posted on ‎20 Jun 2026 03:34 PM

Switching credit - from a 4g service ?

Hi

 

I have been in a rental property for the last 12 months and had a 24-month contract with EE for an unlimited data SIM (on a SIM only contract) which was used with a 4g/5g router.

 

I have now moved to my own house and the 4g service here is not very good, so I'm looking to go full fibre. There is no hard-wired internet service here at all at present, but CityFibre is available in the street.

 

Would the Sky switching credit extend to covering the cancellation of the remainder of the EE contract, given that it's a SIM only contract rather than a hard wired broadband  ? There would be 9 or 10 months left at £20 per month.

 

Thanks in advance

 

Rick

 

 

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎20 Jun 2026 03:38 PM

Re: Switching credit - from a 4g service ?

Posted by a Superuser, not a Sky employee. Find out more

@RickCrowther  No mobile data contracts aren't covered 


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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎20 Jun 2026 04:05 PM

Re: Switching credit - from a 4g service ?

Posted by a Superuser, not a Sky employee. Find out more

@RickCrowther 

Switching credit applies to. Broadband and TV services only so doesn't cover mobile:

 

https://www.sky.com/help/articles/switching-credit-offer

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