@St71 wrote:
Ive switched over to sky and need to pay my virgin exit fees. I swear the man kn the ohone said we can claim the money back but not finding this answer on the website its saying sky credit account. Does this mean I wont get my money back it will jist be credited to my account instead
Correct, the money is credited to your Sky account ( essentially meaning it will cover a period of your sky bills).
The process on how to claim it can be found here: https://www.sky.com/help/articles/switching-credit-offer
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