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Discussion topic: Suspended account
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This message was authored by: Wendy+jane+seymou
Message posted on 12 Dec 2025 10:42 PM
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Suspended account
I have paid the bill but it's still sat my account is suspended
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This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Dec 2025 10:53 PM
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Re: Suspended account
If you've just paid then your account should be restored on Monday or Tuesday when the payment clears.
Did you also set up a recurring payment method? If you were very late in paying then you may need to make next month's payment in advance too.
I am just another Sky customer and my views are my own even if you don't like the answers
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