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Discussion topic: Suspended account
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This message was authored by: Michael320
Message posted on 12 Feb 2026 03:54 PM
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Suspended account
I have fallen behind in payments due to money problems. It is settling down now and am looking to clear the balance in a few payments
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
Find out more
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 13 Feb 2026 08:14 AM
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Re: Suspended account
@Michael320 You're not contacting Sky by posting here, however, Sky don't setup payment plans on overdue live accounts, you'll need to pay the balance in full before services are restricted. You can still pay towards the balance but services will remain restricted until cleared.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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