Subscription query

[SOC67]

There is a monthly subscription going out of my account that I did not set up. 

[Daniel0210]

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@SOC67 wrote:

There is a monthly subscription going out of my account that I did not set up. 

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@SOC67 

I have moved your post from the Email board as that's for customers with problems with their Sky email accounts.

What is this subscription for? 

[SOC67]

Sky sports and its €38.99 monthly 

[caesarome]

If it just says Sky Sports then you need to contact your bank about this.

[SOC67]

I have and I have cancelled the subscription and the bank advised me to speak with you to understand more about the subscription, who set it up, duration, renewal. I think as a representative of Sky you need to be coming to me either a way to answer my questions and not defer please 

[caesarome]

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@SOC67 wrote:

I think as a representative of Sky you need to be coming to me either a way to answer my questions and not defer please 

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I think you need to read what it says above and below my post:

Posted by a Superuser, not a Sky employee

[PandJ2020]

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@SOC67 wrote:

 I think as a representative of Sky ...

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Just in case it's not clear this is primarily a customer help customer forum.  You are not directly contacting Sky posting here.

[Daniel0210]

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@SOC67 wrote:

I have and I have cancelled the subscription and the bank advised me to speak with you to understand more about the subscription, who set it up, duration, renewal. 

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@SOC67 
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

If you've cancelled the subscription did you not ask Sky Ireland at the same time? 

[SOC67]

Thanks for input, I need to speak with a sky rep. Wasn't clear they you weren't. 
thanks