Sly activation

[Jade0890]

I have rejoined sky, and today is my activation day. I spoke to virgin my current provider and was told sky need to inform them when my things are activated so they can cancel my services. Will sky do that automatically? Or do I need to contact them to ask them to do it?

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Jade0890]

Hello. I never did receive a message from any body?