Sky

[Robbin]

Morning, why is my bill £83, why has it gone up, and I'm struggling,  disabled,  can you please help me, can I cancel please.  I'm finding it hard.  Regards 

[Mark39]

Sorry you're having a tough time. We're customers here, with no access to your account, obviously, but I suspect if your subscription has increased, it's because your discounts have ended.

Give Sky a ring to see if they can offer you a new discount (it will mean an 18 months 'contract') or if they can't come up with something you think is acceptable, you can give notice to cancel while you're on the phone.

[Robbin]

Hi what's best phone number to ring. Regards 

[Daniel0210]

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@Robbin wrote:

Hi what's best phone number to ring. Regards 

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@Robbin 
If you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise use this link:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number. A lot of mobile networks include 01, 02 and 03 numbers in their inclusive minutes.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t like us typing the digits in full).

Like a lot of large companies nowadays any calls to Sky will start off automated but stay on the line and don’t hang up if prompted to. Also be aware the operating times of departments differs depending on the issue you’re ringing about.