25 Jan 2023
09:33 AM
- last edited:
25 Jan 2023
11:11 AM
by
Chloe-W22
Hi
How do I speak to a person via live chat to confirm I'm not going to be charged for trials recently added to my account? The virtual assistant directs me either to the community or to call....
Thanks
Moderator comment: Amended thread title
25 Jan 2023 09:36 AM
Are deaf customers pushed from chat to phone call? If so that should be fixed
I don't really feel like a forum is the place to discuss account specifics
25 Jan 2023 09:42 AM
Posted by a Superuser, not a Sky employee. Find out more
@RyanH455 wrote:Are deaf customers pushed from chat to phone call? If so that should be fixed
I don't really feel like a forum is the place to discuss account specifics
You should register here: https://www.skyaccessibility.sky/
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 50 minutes
New Discussion