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Discussion topic: How do I access Live Chat?

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RyanH455
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This message was authored by RyanH455 This message was authored by: RyanH455

How do I access Live Chat?

‎25 Jan 2023 09:33 AM - last edited: ‎25 Jan 2023 11:11 AM by Community Manager

Hi 

 

How do I speak to a person via live chat to confirm I'm not going to be charged for trials recently added to my account? The virtual assistant directs me either to the community or to call.... 

 

Thanks

 

Moderator comment: Amended thread title

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RyanH455
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This message was authored by RyanH455 This message was authored by: RyanH455

Re: Live Chat

‎25 Jan 2023 09:36 AM

Are deaf customers pushed from chat to phone call? If so that should be fixed 

 

I don't really feel like a forum is the place to discuss account specifics 

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PandJ2020
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Re: Live Chat

‎25 Jan 2023 09:42 AM

Posted by a Superuser, not a Sky employee. Find out more
@RyanH455 wrote:

Are deaf customers pushed from chat to phone call? If so that should be fixed 

 

I don't really feel like a forum is the place to discuss account specifics 

You should register here: https://www.skyaccessibility.sky/

I am just another Sky customer and my views are my own
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