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Discussion topic: Sky verification ID

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This message was authored by Vic2022 This message was authored by: Vic2022

Sky verification ID

In a former Sky customer. I left Sky 3-4 months ago due to poor service. Anyway I was going to rejoin Sky as EE service is bad, and I mean really bad keep losing service 2-3 times a day. Anyway signed up everything was done then half hour later got an email with sky cancelling everything. I failed the verification ID... its not as if I'm a new customer I'm a returning customer.... what is going on 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky verification ID

Posted by a Superuser, not a Sky employee. Find out more

@Vic2022 

Did you order a phone or just a sim ?

 

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Vic2022
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This message was authored by Vic2022 This message was authored by: Vic2022

Re: Sky verification ID

Tv and broadband (yep EE also does television and broadband services)

This message was authored by caesarome This message was authored by: caesarome

Re: Sky verification ID

Posted by a Superuser, not a Sky employee. Find out more

All you can do is to call Sky to find out more about what has happened.

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If someone has helped you then please click on the LIKES button in their post.
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Vic2022
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This message was authored by Vic2022 This message was authored by: Vic2022

Re: Sky verification ID

The lady I spoke to claimed she can't tell me anything as to why it failed. 

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