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Discussion topic: Sky tv

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This message was authored by Dami1 This message was authored by: Dami1

Sky tv

I want to cancel my Subscription like paramount plus and discover plus premium 

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This message was authored by GD1 This message was authored by: GD1

Re: Sky tv

Posted by a Superuser, not a Sky employee. Find out more

@Dami1   You need to call to do that.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by caesarome This message was authored by: caesarome

Re: Sky tv

Posted by a Superuser, not a Sky employee. Find out more

@Dami1 

If this doesn't work for you then you will need to call Sky:

 

For Sky Stream puck or Sky Q - Press Home on your Sky remote, then select My Sky at the bottom of the screen.
You’ll then see a screen with your purchases. Select Your products. You’ll then be asked to enter your Sky TV PIN number.

Then follow the prompts to cancel.


In the Mysky app on a phone or tablet.

Go to the TV section, then My Bill section, there will be a section listed Marketplace, under that click on View subscriptions.

You should be able to cancel it there.

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