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Discussion topic: Sky tv order cancelled

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This message was authored by: Debbie1975

Message posted on ‎02 Sep 2026 02:22 PM

Sky tv order cancelled

Hi, 

 

Today i ordered sky tv and broadband  but straight after ordering my tv order was cancelled but my broadband order is still active? Any ideas? 

thanks. 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎02 Sep 2026 02:24 PM

Re: Sky tv order cancelled

Posted by a Superuser, not a Sky employee. Find out more

@Debbie1975 

Was it Sky Glass you ordered, in which case you may have failed the credit checks?


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: Debbie1975

Message posted on ‎02 Sep 2026 02:31 PM

Re: Sky tv order cancelled

Hi, no it was just sky stream 

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This message was authored by: Daniel0210

Message posted on ‎02 Sep 2026 02:32 PM

Re: Sky tv order cancelled

Posted by a Superuser, not a Sky employee. Find out more

@Debbie1975 

Have you spoken to Sky to ask for an explanation? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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