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Discussion topic: Sky tv content packs

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This message was authored by: Tinovimbanashe

Sky tv content packs

My sky tv has been charging more than l usually pay for this month. My direct debit is usually £45.00 but it has taken £73.00 and also has arranged that for next payment.
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This message was authored by: Annie+UK

Re: Sky tv content packs

Posted by a Superuser, not a Sky employee. Find out more

Have your discounts ended?

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )
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This message was authored by: Tinovimbanashe

Re: Sky tv content packs

Yes the 22 July 2026 have ended but was replaced already with the one ending February 2027 and have been paying both £20.00 each 

This message was authored by: Daniel0210

Re: Sky tv content packs

Posted by a Superuser, not a Sky employee. Find out more

@Tinovimbanashe 
As indicated by @Annie+UK the usual reason for a bill increase (apart from the inevitable annual price rise each April), is that your discounts have ended. Perhaps compare the latest bill with previous ones to see where it differs.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky (but not on Sky+) and benefit from the new customer discounts available at that particular time.


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This message was authored by: caesarome

Re: Sky tv content packs

Posted by a Superuser, not a Sky employee. Find out more

@Tinovimbanashe 

If you look at your bill via the MySky app or online here and compare it with last months what does it show:

 

https://www.sky.com/bill/tv-broadband-talk

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