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Discussion topic: Sky stream

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This message was authored by: Kevcfc

Sky stream

Hi,

 

if I upgrade to sky steam , does anyone know what cost would be

 

i currently have sky q with a contract that runs to December 25

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This message was authored by: oldfella

Re: Sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Kevcfc wrote:

Hi,

 

if I upgrade to sky steam , does anyone know what cost would be

 

i currently have sky q with a contract that runs to December 25


Hi @Kevcfc 

Best to speak directly to Sky to see a deal can be negotiated.

This message was authored by: MightyQuinn

Re: Sky stream

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kevcfc   log on to your account at Sky.com. Select TV (top left) and choose Stream. If you are eligible, you should see Get Sky Stream. Follow this link to see your offer - Get Started.

This message was authored by: MightyQuinn

Re: Sky stream

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kevcfc   It is worth mentioning, it would cost me £20 more for the same package on Sky Stream. Sky really wants Sky Q customers to stay with Sky Q.

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This message was authored by: Kevcfc

Re: Sky q replacement box

Thanks, having problems with sky q nix where it keeps stating no satellite yet it's fine when I look in settings

 

if I were to get a replacement box, do I just put the viewing card in, and the leads etc at the box

 

sorry for doing so stupid

This message was authored by: Daniel0210

Re: Sky q replacement box

Posted by a Superuser, not a Sky employee. Find out more

@Kevcfc 
A message displaying “no satellite signal” relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment.

If you are connected to a communal dish you’ll need to liaise with you building management company / landlord who will have their approved engineers to contact.

Note: A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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