Why is Sky's assistant so bad? Trying to get through to an agent but it's going round in circles saying the same phrases and questions - why can't it put me in a queue to speak to an agent. I do not wish to call someone and should have the opportunity to either email support or speak to someone via the web chat. This assistant can't understand simple questions, extremely disappointing considering how big of a company Sky is and they can't get an AI bot to understand simple questions/logic.
Moderator Actions: remomved inappropriate language from title
