29 Sep 2024 10:04 PM
After telephoning Sky to ask how they could reduce my bill because I now have no income. I was advised to cancel Sky Boost. This would save me £5.00 a Month.
Then I recieve this..**bleep**.
29 Sep 2024 10:06 PM
Posted by a Superuser, not a Sky employee. Find out moreYou'll need to call Sky. They won't contact you in response to your post.
29 Sep 2024 10:08 PM
Posted by a Superuser, not a Sky employee. Find out moreAs we are customers here who help each other you will need to take this up with Sky to find out what they have actually cancelled on your account.
29 Sep 2024 10:22 PM
Posted by a Superuser, not a Sky employee. Find out more
@simsy wrote:
Received this from Sky.. After telephoning Sky to inform them that I had no income and needed to save money.
The adviser informed me that I would save £5.00 a Month if I removed SKY Boost. I thought "great advice"
However..
We recently wrote to inform you that as you had cancelled your subscription within the minimum term, you needed to reactivate your service. As you've not contacted us to reactivate your service, the following early termination charges have been applied to your account:£134.75.You have got no chance.Please contact me to sort this out.
No one from Sky will contact you, this is mainly a customer helps customer community, any Sky staff present can't identify you from a community login so won't know who you are either.
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