Sky rake the **bleep**

[Gumpymould]

They lack compassion 

[Daniel0210 · Accepted solution]

@Gumpymould 

You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers. We have no idea what your issue is. 

[daveNOS]

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@Gumpymould wrote:

They lack compassion 

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@Gumpymould Your post lacks context, to be fair though most businesses lack compassion(some more than others), you could of course raise a complaint if you feel that they have wronged you in some way.

[Gumpymould]

Sky have been ripping me off for about a year overcharging me and when I called them they don't even acknowledge anything you say. All they say is pay your bill otherwise we won't do anything to help you 

[Daniel0210]

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@Gumpymould wrote:

Sky have been ripping me off for about a year overcharging me

You need to explain why you think you are being overcharged if you want advice from fellow customers. 

and when I called them they don't even acknowledge anything you say. All they say is pay your bill otherwise we won't do anything to help you 

So are you behind on paying your bill? 

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[Mark39]

@Gumpymould withholding payment won't get you anywhere. If Sky have overcharged you and you've raised it in a timely manner, they'll refund the excess. But I suspect your overcharging allegations are perception rather than fact.