Sky now threatening me with early termination charge although i was forced to go back to sky

[Andyman1967]

Listen to me Mark there's no more than this that meets the eye  I've not moved to any provider I'm with noone now because for me all broadband suppliers are not worth it the ammount times I've complained well its loads another thing you would do the same in my situation are you sky customer or advisor ? IVE NOT HAD NO SERVICE I WAS WITHOUT CONNECTION  AND ANOTHER THING TOO I HAD ENGINEER OUT LOADS TIMES OVER OVER YES MY CONTRACT ENDED I WAS GOOD PAYER JUST TREATED LIKE DIRT MISTREATED  SO YES I HAVE EVERY RIGHT UNDER CONSUMER ACT IF I DONT WANT TO CONTINUE MY SKY SERVICES I WANTED TO JUST LEAVE CANCEL MY COMPLAINT WASVTOLD OVER PHONE HAS SKY PROMISESD ME GOOD CONNECTION BETTER SERVICES BUT NO THEY LIED FORCED ME TO STOP COMPLAINT AND IVE STILL GOT ALL MY DOCUMENTS NOT GOT RID OF THEM NOW THATS WHY IVE CANCELLED SHOULD NEVER HAVE GOT TERMINATION CHARGE SP BEFORE YOU GO HUMILIATING ME ON HERE THINK BEFORE YOU SAY ANYTHING 

[Andyman1967]

If you are not sky employee then what's with all these bad remarks your stating I'm lying don't think it's true its humiliating my good character keep going forced to seek legal action  kind regards 

[Mark39]

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@Andyman1967 wrote:

If you are not sky employee then what's with all these bad remarks your stating I'm lying don't think it's true its humiliating my good character keep going forced to seek legal action  kind regards 

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Nope, never stated that.

It's difficult to try to help without an understanding of Sky's perspective, so best you pursue it directly with them.

[daveNOS]

@Andyman1967 No one is saying your lying it's just that what you're saying doesn't make sense, no provider would cut off a service if your payments are up to date, the only thing that would make sense is a loss of service due to a fault which would then be rectified once reported.

Sky can't force you to use their services either, so saying you where forced to return simply makes no sense either.

There has to be more to the whole situation and it's understandable if you don't wish to make that public, but with the information you have given it just doesn't add up, especially given your DRO is overseen by an insolvency practitioner who would take the required action against Sky if they where doing wrong.

[TimmyBGood]

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@daveNOS wrote:

@Andyman1967

no provider would cut off a service if your payments are up to date, the only thing that would make sense is a loss of service due to a fault which would then be rectified once reported.

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Or, as I said, if there's an incompatibility caused by a change in underlying broadband/telecoms technology.  In the case of a care line or similar device this should  be caught during the sales process for an 'upgrade' or transfer.