0

Discussion topic: Sky multiroom

Reply
This message was authored by: Skymultiroom

Sky multiroom

No longer need sky multiroom and do not want to pay £15 per month for it.  I cannot find out how to delete from my account.

 

Any ideas please?

Reply

All Replies

This message was authored by: Daniel0210

Re: Sky multiroom

Posted by a Superuser, not a Sky employee. Find out more

@Skymultiroom 
You need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them, because the discounts were provided on the understanding you’d be paying that discounted price for the full period. Also make sure cancellation of a certain add-on doesn’t affect another discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Annie+UK

Re: Sky multiroom

Posted by a Superuser, not a Sky employee. Find out more

@Skymultiroom If you decide to cancel make sure you give them the correct card number, they have been known to disable the wrong card that cannot be re-enabled 😞

 

Note: I've moved you thread fromn the Sky Plus forum

I am NeurodivergentMy Sky FAQs ( Glass, Stream, Go & Plus )
This message was authored by: MightyQuinn

Re: Sky multiroom

Posted by a Superuser, not a Sky employee. Find out more

Hi @Skymultiroom   Have you checked that the Multiscreen was but bundled in to give you a discounted price on your subscription?

Reply