@Judy19561
You aren’t contacting Sky Customer Services by posting on here. This is a customer to customer forum where we try to help each other.
To remove part of your Sky Q/+ TV package you will need to contact Sky and give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You can either call or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv
edit- see this link re changing billing method
https://www.sky.com/help/articles/managing-paper-electronic-bills
Your other post has been removed as you have this one which has been answered.
▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
