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Discussion topic: Sky gold membership has been reduced to silver but been with sky 7 years?

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This message was authored by Alslouise This message was authored by: Alslouise

Sky gold membership has been reduced to silver but been with sky 7 years?

I have been with sky for 7 years and have recently seen that I had a gold vip membership.. over the last few weeks this has been reduced to silver membership.. does anyone know why this could be? 
I only noticed as another group I follow posted that gold memberships could download the paw patrol movie for free.. so I checked for my children but showed that I'm only silver now..

It's really bugging me 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky gold membership has been reduced to silver but been with sky 7 years?

Posted by a Superuser, not a Sky employee. Find out more

Have you made any changes to your package recently like perhaps upgrading to Sky Q or Sky Glass or Stream ?

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