Sky contribution to my BT cancellation charges

[malrees]

Can anyone twll be how I obtain the £200 contribution from Sky, which they promised when I cancelled my BT contract. My BT cancellation charges are over £500.

Thanks in advance.

[SKY1992bf · Accepted solution]

@malrees Once you have settled the bill with your previous provider first, This link explains how to apply for switch credit

https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014

Note switch credit is limited to a maximum of £300 (service = tv £100 and/or broadband £200)

the documents that need to be sent in pdf are a copy of your final bill clearly and separately identifying the termination charges and a copy of the statement showing it's been paid

Note you must apply within 90 days of your sky service activation date

[Mark39]

@malrees this gives you everything you need: https://www.sky.com/help/articles/switching-credit-offer

[DaveDrizen]

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@SKY1992bf wrote:

@malrees Once you have settled the bill with your previous provider first, This link explains how to apply for switch credit

https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014

Note switch credit is limited to a maximum of £300 (service = tv £100 and/or broadband £200)

the documents that need to be sent in pdf are a copy of your final bill clearly and separately identifying the termination charges and a copy of the statement showing it's been paid

Note you must apply within 90 days of your sky service activation date

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And notice that  Sky give you the amount as a credit to your  Sky bill not actual money.