Sky complaint about payments

[Brianbunch]

Waiting on a call back regarding a complaint I made about sky taking payments on 2 different occasions from a bank account not linked to sky 

[GD1]

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@Brianbunch wrote:

Waiting on a call back regarding a complaint I made about sky taking payments on 2 different occasions from a bank account not linked to sky 

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Ok, do you have a question?  In case you're not aware this is a custimer helps customer community not Sky Customer services.

[Mark39]

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@Brianbunch wrote:

Waiting on a call back regarding a complaint I made about sky taking payments on 2 different occasions from a bank account not linked to sky 

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You must have given Sky these bank details. The contract you agreed to allows Sky to take money they're owed from any account that you've given them details of. Your complaint doesn't sound valid.

[Brianbunch]

The bank details they took money from was not in my name I used a friends card to make a payment because I had lost my card and I had set it to pay by credit or debit card not direct debit [removed] 

Moderator Notes: Removed inappropriate comments

[MarkGoldsmith · Accepted solution]

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@Brianbunch wrote:

The bank details they took money from was not in my name I used a friends card to make a payment because I had lost my card and I had set it to pay by credit or debit card not direct debit so get it up you 

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@Brianbunch , unfortunately, that doesn't matter. By using your friend's card even just the once, it does mean that Sky do have those payment details on record, which means it's possible it would be used as per the T&Cs.