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Discussion topic: Sky broband

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Avatar for Marcin1973
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This message was authored by: Marcin1973

Message posted on ‎16 Sep 2024 11:16 AM

Sky broband

I wanted to cancel Sky. Because I'm going back to Polish. On 20.09.2024 I will not pay anymore. I no longer have a binding contract. Best regards, Marcin Gurak
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎16 Sep 2024 11:19 AM

Re: Sky broband

Posted by a Superuser, not a Sky employee. Find out more

@Marcin1973 

It's not that simple. You can't cancel via the forum as we are customers. 

To cancel Sky Broadband and Sky Talk totally you'll have to contact Sky and give the required notice of 14 days. This link may help https://www.sky.com/help/articles/cancel-sky-broadband

Billing continues as normal throughout the notice period. 

Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎16 Sep 2024 11:26 AM

Re: Sky broband

Posted by a Superuser, not a Sky employee. Find out more

Early termination charges may apply if you are within the minimum term of your contract.

I am just another Sky customer and my views are my own even if you don't like the answers
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