0

Discussion topic: Sky bill

Reply
Avatar for Kirsty137
Level 0 icon
What's this?
This message was authored by: Kirsty137

Message posted on ‎11 Nov 2024 04:38 PM

Sky bill

Why is it not letting me update my payment method to get my services back up and running many thanks 

Report post
Post 1 of 3
282 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎11 Nov 2024 04:43 PM

Re: Sky bill

Posted by a Superuser, not a Sky employee. Find out more

@Kirsty137 

I presume you missed a payment and broadband was restricted.


You should be able to pay the bill and set up your direct debit via the MySky app or online using this link
https://www.sky.com/manage/bill/


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 2 of 3
277 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎11 Nov 2024 04:46 PM

Re: Sky bill

Posted by a Superuser, not a Sky employee. Find out more
@Kirsty137 wrote:

Why is it not letting me update my payment method to get my services back up and running 

@Kirsty137 

What is happening when you are trying to do this ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 3
273 Views
0 Likes
Reply
Reply