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Discussion topic: Sky Signature price change

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This message was authored by DannyConnaughton This message was authored by: DannyConnaughton

Sky Signature price change

Im sure Im not alone in receiving the message "Important changes to your Sky Subscriptions", as detailed below. Is it naive to think this may be a price REDUCTION? I thought so - then why not state Price INCREASE Per Month?

 

I plan to contact Sky to confirm my cancellation charges!


Price Change Per Month £2.50
Effective from 24/11/2024
Sky Signature


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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Signature price change

Posted by a Superuser, not a Sky employee. Find out more

@DannyConnaughton wrote:

I plan to contact Sky to confirm my cancellation charges!

 


If you are in a minimum term contract then you cannot cancel.

I am just another Sky customer and my views are my own even if you don't like the answers
DannyConnaughton
Topic Author
This message was authored by DannyConnaughton This message was authored by: DannyConnaughton

Re: Sky Signature price change

I CAN cancel whether its now or in the future, Im not tied in for life!. I presume you mean it will cost something to cancel but BT will pay up to £300 of those costs, for example.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Signature price change

Posted by a Superuser, not a Sky employee. Find out more

@DannyConnaughton 

 

EE (now the domestic branding for BT) will cover up to £300 of broadband early termination charges.

 

It's really important to note the difference between ISPs which are also television providers, as terms & conditions rarely span both product types because they are regulated very differently.  Historically UK government has regarding broadband/telecoms as a critical service and subscription television as a luxury, and that's reflected in the laws relating to them.

 

As noted above, current Sky contracts permit early broadband cancellation through paying a penalty fee, but contain no such clause for subscription television.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Signature price change

Posted by a Superuser, not a Sky employee. Find out more

Of course, but read it carefully.  If you are subject to a minimum term then the terms explicitly say you cannot cancel.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Signature price change

Posted by a Superuser, not a Sky employee. Find out more

@TimmyBGood wrote:

@DannyConnaughton 

It's really important to note the difference between ISPs which are also television providers, as terms & conditions rarely span both product types.


And all firms have clauses for price rises and cancellations...

I am just another Sky customer and my views are my own even if you don't like the answers
DannyConnaughton
Topic Author
This message was authored by DannyConnaughton This message was authored by: DannyConnaughton

Re: Sky Signature price change

So you dont believe there's charges for terminating just Sky TV? I estimate £48.82/m for remaining contract based on having just Sky TV Package & Multiscreen; see below for charges PDF document:.

Monthly Early Termination Charge

If you end your contract on
or after 01/04/2024

Sky TV Package £33.82 

Multiscreen (taken after 4 March 2020) £15.00 


 

 

DannyConnaughton
Topic Author
This message was authored by DannyConnaughton This message was authored by: DannyConnaughton

Re: Sky Signature price change

This message was authored by daveNOS This message was authored by: daveNOS

Re: Sky Signature price change

Posted by a Superuser, not a Sky employee. Find out more

@DannyConnaughton Nobody said there where not early cancellation charges, they simply stated that if you are within a minimum term Sky may refuse to accept your cancellation as per the terms and conditions.

The link contains a table of charges that apply should Sky allow your early cancellation. 

DannyConnaughton
Topic Author
This message was authored by DannyConnaughton This message was authored by: DannyConnaughton

Re: Sky Signature price change

TimmyBGood stated "current Sky contracts permit early broadband cancellation through paying a penalty fee, but contain no such clause for subscription television" which could be interpreted as no subscription charge clause for me with TV only via Sky. 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Signature price change

Posted by a Superuser, not a Sky employee. Find out more

@DannyConnaughton 

 

That document covers older contracts too.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
DannyConnaughton
Topic Author
This message was authored by DannyConnaughton This message was authored by: DannyConnaughton

Re: Sky Signature price change

Had extensive online chat with Sky today but they won't budge on increasing prices. So I'm planning my exit after 22yrs! Bye Sky.

This message was authored by aodhanandcalaeb This message was authored by: aodhanandcalaeb

Re: Sky Signature price change

They want to put my sky signature up by 4£ on April 1st and then again by £4:33p on June 1st,I pay ££46:50 now that includes £20 pm for Broadband OAP rate thanks to Martin Lewis,won't be letting them do this as they are taking the **bleep**.Michael in Belfast.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Signature price change

Posted by a Superuser, not a Sky employee. Find out more

@aodhanandcalaeb wrote:

They want to put my sky signature up by 4£ on April 1st 


Yup, that's the annual increase.

 

...again by £4:33p on June 1st


Sounds like your minimum term expiring?

 


won't be letting them do this 

If subject to a minimum term then you can't stop them.  Once that term is expiring then you can either negotiate new discounts or give notice to leave.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by aodhanandcalaeb This message was authored by: aodhanandcalaeb

Re: Sky Signature price change

Thanks for the information, my signature contract expires 5/6/25.i will be paying£54.83.up by £8:33 any advise???

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