12 Jul 2023 02:05 PM
Sky Signature going up from £26 to £34 per month that I wasn't aware of.?
I recently has a free period for Netflix and Ultra Hd which is ending and I have to pay for, but the increase in Sky Signature was unexpecteded!?
12 Jul 2023 02:08 PM
Posted by a Superuser, not a Sky employee. Find out more@XXXX+T
A discounted deal may have recently expired or be ending very soon. You would have been told the date the discount was ending when you originally took it out. If you haven’t already you should compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.
You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
This might also help to explain
https://www.sky.com/help/articles/been-overcharged
12 Jul 2023 02:08 PM
Posted by a Superuser, not a Sky employee. Find out moreDiscounts expired, perhaps?
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