Discussion topic: Sky Q Connection

This message was authored by: Pip+22 · ‎05 Feb 2023

Trying to reschedule sky engineer to connect Sky Q. On accessing account, states no visit scheduled.

This message was authored by: caesarome · ‎05 Feb 2023

If you are sure you are signed in with the correct details you will have to give Sky a call and ask them to find you a different date and what you will be given will be when their is one available in your area.

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This message was authored by: Tom-W19 · ‎06 Feb 2023

Hi Pip+22

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom

This message was authored by: Tom-W19 · ‎09 Feb 2023

Hi Pip+22

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom

Discussion topic: Sky Q Connection

Sky Q Connection

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