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Discussion topic: Sky Id

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Avatar for Jessesherred
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This message was authored by: Jessesherred

Message posted on ‎14 May 2026 01:29 PM

Sky Id

I've received my WiFi rooter today. However, had no email confirming my account number. Everytime I login to the sky app it's saying I'm not to main account holder. So when I try to set up my sky ID it's saying my account details ie my card number is correct even though it is. 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎14 May 2026 01:41 PM

Re: Sky Id

Posted by a Superuser, not a Sky employee. Find out more

@Jessesherred 

If you are yet to set up an ID how are you logging into the app or do you have a TV service with Sky or are you a previous Sky customer who has returned ?

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