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Discussion topic: Sky Glass being cancelled, but could not find credit agreement

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This message was authored by Rgoodhew This message was authored by: Rgoodhew

Sky Glass being cancelled, but could not find credit agreement

As the title says, I ordered my sky glass, tried to access all my emails and account and was not able to due to a fault on the app. 

 

Credit agreement was not sent to me like the sky caller said it would be, but not had a emailing saing that the package is being cancelled. 

 

Sort this out ASAP, not helpful when trying to get support or help so far.

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This message was authored by Mark39 This message was authored by: Mark39

Re: Sky Glass being cancelled, but could not find credit agreement

Posted by a Superuser, not a Sky employee. Find out more

Welcome to the forum. Unfortunately we're customers here. I'd give them a call.

Rgoodhew
Topic Author
This message was authored by Rgoodhew This message was authored by: Rgoodhew

Re: Sky Glass being cancelled, but could not find credit agreement

I would love to give them a call if I could find a number to call them with...

This message was authored by Mark39 This message was authored by: Mark39

Re: Sky Glass being cancelled, but could not find credit agreement

Posted by a Superuser, not a Sky employee. Find out more

@Rgoodhew wrote:

I would love to give them a call if I could find a number to call them with...


Use the 'need more help' dropdown here: https://www.sky.com/help/home

 

Change the flag at the bottom of the page first if you're in the ROI.

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