Discussion topic: Service restored

This message was authored by: carolinejack · ‎20 Sep 2023

My service haven't been restored and I paid my bill

This message was authored by: GD1 · ‎20 Sep 2023

@carolinejack Have you set up a new direct debit also? Please be aware you may need to wait for your payment to clear before services are restored.

How late were you paying, if more than 2 weeks late you may need to pay the following months also.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: Annie+UK · ‎20 Sep 2023

I have escalated your post to the Community Messaging Team

Check out the link below that explains the process:

Escalating a post to a Sky expert

Annie ( I am Neurodivergent ) - Sky Plus FAQ - Sky Stream FAQ

This message was authored by: Mr+Flibbles+86 · ‎21 Sep 2023

Thanks for escalating this. We’ve sent an invite to chat.

This message was authored by: Tom-W19 · ‎23 Sep 2023

Hi @carolinejack

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom

Discussion topic: Service restored

Service restored

All Replies

Re: Service restored

Re: Service restored

Re: Service restored

Re: Service restored

Was this discussion not helpful?

Search Sky Community

Start a new discussion