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This discussion topic has been answered Discussion topic: Separating mobile phone billing

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Message posted on ‎07 Oct 2025 08:41 AM

Separating mobile phone billing

I have two mobile contracts with Sky. They currently both come out of the same bank account. I am looking to have one direct debit changed to another account. Is this possible?

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Message posted on ‎07 Oct 2025 10:06 AM

Re: Separating mobile phone billing

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@angelawestley2 

Are both phones on the same account because if they are the payment details can not be changed for one of them. If you are bill seperately then you can change the payment details for either of them.

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Message posted on ‎07 Oct 2025 10:06 AM

Re: Separating mobile phone billing

Posted by a Superuser, not a Sky employee. Find out more

@angelawestley2 

Are both phones on the same account because if they are the payment details can not be changed for one of them. If you are bill seperately then you can change the payment details for either of them.

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This message was authored by: angelawestley2

Message posted on ‎07 Oct 2025 04:49 PM

Re: Separating mobile phone billing

Thank you for replying. Yes, they are the same account, so thanks for clarifying for me. 

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Message posted on ‎14 May 2026 10:09 AM

Re: Separating mobile phone billing

Need no for sky billing and account 

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Message posted on ‎14 May 2026 10:11 AM - last edited: ‎14 May 2026 10:15 AM

Re: Separating mobile phone billing

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@Chrisl17 

Can we customers answer any questions you have on here ?

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Message posted on ‎14 May 2026 10:13 AM - last edited: ‎14 May 2026 10:13 AM

Re: Separating mobile phone billing

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@Chrisl17 wrote:

Need no for sky billing and account 

?

 

Number?  All your bills are online and downloadable in PDF format.

I am just another Sky customer and my views are my own even if you don't like the answers
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