0

Discussion topic: Sent equipment back!

Reply
This message was authored by: Joannemaiden

Sent equipment back!

Iv been charged £53 for a hub that I'm late sending back. It's been posted back today and my next bill as been sent for £103! I'm not paying this as they are getting it back. Will they take the charge off?
Reply

All Replies

This message was authored by: Daniel0210

Re: Sent equipment back!

Posted by a Superuser, not a Sky employee. Find out more

@Joannemaiden 

Eventually yes. Returns are sorted by Unipart who are taking a number of weeks to process them.

 

You can't not pay the non return fee as by your own admission you are late returning it. Just keep your proof of posting safe and indefinitely. 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Reply