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Discussion topic: Sending an email

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This message was authored by: JAYNEBURNS63

Sending an email

How do I send an email to sky in this country as the Indian call centre say they can't help me
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This message was authored by: Mark39

Re: Sending an email

Posted by a Superuser, not a Sky employee. Find out more

Sky don't use email as a general means of contact. If ypu can tell us why you need to speak to Sky we may be able to guide you?

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This message was authored by: JAYNEBURNS63

Re: Sending an email

I have to send them a link from my housing association, so they can get a key to the roof of the tower block I've moved to, they'll need a key to the roof to connect me, Citizen has sent me a link to pass on to Sky for them to fill in a request for the key, they can't get access to the roof without it

This message was authored by: caesarome

Re: Sending an email

Posted by a Superuser, not a Sky employee. Find out more

@JAYNEBURNS63 

You can't send an email so If you live in somewhere like a block of flats it might not be Sky coming out to you but instead a third party company so have you spoken to the buildings management people about this ?

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This message was authored by: Mark39

Re: Sending an email

Posted by a Superuser, not a Sky employee. Find out more

@JAYNEBURNS63 I don't think there's an alternative to calling on this, I'm afraid. I'm not sure that Sky will be willing to complete the form that Citizen seem to want. What is being connected?

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