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Discussion topic: Scam offering 30% off

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This message was authored by: fred70

Scam offering 30% off

I was called by someone saying they were from SKY, offering 30% off my bill, as a loyal member.  I checked the phone number online and it was registered to Gamma Telecom Holdings Ltd., which sounded perhaps legitimate, but  I was suspicious, so hung up and called SKY's fraud department.  They said there was no 30% discount attached to my account.  Has anyone else experienced a similar Scam?

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This message was authored by: GD1

Re: Scam offering 30% off

Posted by a Superuser, not a Sky employee. Find out more

@fred70  Any calls offering massive discounts on Sky are scams, they want you to give them personal details so they can access your account and order mobile devices.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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This message was authored by: PandJ2020

Re: Scam offering 30% off

Posted by a Superuser, not a Sky employee. Find out more

Yes, well known scam.  I have great fun with these incoming calls...

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: Scam offering 30% off

Posted by a Superuser, not a Sky employee. Find out more

@fred70 

Hopefully you didn't give them any personal information.

 

They try to obtain sufficient information to be able to order expensive mobile devices under your name which Sky innocently deliver.

 

The scammers would then recontact you (again claiming to be Sky) saying they ve made a mistake and to send it to a (non Sky) address. If you did that they then have the device and you have the bill.

 

They are very cunning. They may send packaging to post the item (to them) or even send a'courier' to collect it.

 

See this link

https://www.sky.com/help/articles/account-takeover

 

With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll likely be a scam call.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: fred70

Re: Scam offering 30% off

Thanks everyone. Glad to say I didn't pass on much info and gave a false email address, so phew. They ARE clever. I checked the phone number they called me from and it was a legitimate-looking company in the telecomms business, listed on Companies House!

 

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