Scam call

[Migsy1]

I got what I think is a scam call from sky

[Daniel0210]

@Migsy1 

I think you mean someone saying they are from Sky.

Scammers try to obtain sufficient information to be able to order expensive mobile devices under your name which Sky innocently deliver to you. Hopefully you hung up before divulging anything.

The scammers would then recontact you (again claiming to be Sky) saying they have made a mistake and for you to send it to a (non Sky) address. If you did that they then have the device and you have the bill.

They are very cunning. They may send packaging to post the item (to them) or might even send a 'courier' to collect it.

See this link

https://www.sky.com/help/articles/account-takeover 

With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it will be a scam call.

[caesarome]

@Migsy1 

This does happen so did you not give them any information that they asked for because if you did refuse to answer their questions then you should not have any issues if you did then let us know what details they have so we can advise you on what to do.