0

Discussion topic: SKY VIP Paramount+ Offer

Reply
This message was authored by: Noz2k

SKY VIP Paramount+ Offer

Is this failing to work for anybody else? I signed up to Basic and Annual as the instructions say, but the promo box wasn't auto filled.

 

I tried to then manually add the promo, and it didn't error and say it was invalid (like it did if I tried something else), but also it doesn't seem to have added anything. Nothing that I can see to say free for 1 year.

 

I went all the way through, and it looks like I am just signed up for a 7 day trial, there is no promo line that I have seen mentioned in previous threads. It's a brand new email address (and I have tried on other browsers and devices, and with other emails), so unsure why it's not registered the promotion.

Reply

All Replies

This message was authored by: Brill+Gill

Re: SKY VIP Paramount+ Offer

Posted by a Sky employee

Hi @Noz2k, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and provide contact details for the team who can help. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

This message was authored by: DaveDrizen

Re: SKY VIP Paramount+ Offer


@Noz2k wrote:

Is this failing to work for anybody else? I signed up to Basic and Annual as the instructions say, but the promo box wasn't auto filled.

 

I tried to then manually add the promo, and it didn't error and say it was invalid (like it did if I tried something else), but also it doesn't seem to have added anything. Nothing that I can see to say free for 1 year.

 

I went all the way through, and it looks like I am just signed up for a 7 day trial, there is no promo line that I have seen mentioned in previous threads. It's a brand new email address (and I have tried on other browsers and devices, and with other emails), so unsure why it's not registered the promotion.


It should have the words " promo offer 12 months free underneath the payment date  if you promotion period, other wise it  look like like you have only got the 7 day free trial period until the the next billing date. Though this is vip offer was by Sky, the only involvement of Sky in this offer is giveing you the promotional code to put in paramount + web site,  your actual subscription is with paramount direct and   any Questions of your subscription should be taken up. Though I see the forum has invited you for a chat on the matter I don't think in this case  in Sky remit to do any thing about getting your premonition period established, I think in this case this can only be sorted by talking to paramount + them selves as that where you account is with, nothing to do with Sky. 
Have you had a email from paramount plus confirming your subscription that should confirm the 1 year  promotion and advise you of the date when they will actually start actual payments.

 

 

 

 

Reply