I cannot set up or link my Sky iD because my postcode, surname and Direct Debit bank-account details are not recognised. My broadband has been installed, but Sky Broadband Shield is blocking websites. I need an adviser to verify or correct the account-holder details and enable access to the account.
Hi @kodama, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
