@Darren244
If you are new to the forum then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.
No one from Sky will contact you as a result of posting on here. Any Sky account/s you may have are not linked to your Community Forum username so no one knows who you are. You need to instigate contact.
Has your minimum term discount ended? Apart from inevitable annual price increase (in April in the UK), it usually means your discounts are ending. Sky will have told you the date any discount was ending when you took it out so once it has ended you’ll be paying full price.
Perhaps compare the latest bill with previous ones to see where it differs.
If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.
’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.
See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade
If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
