Reverse a cancellation

[HarrisonK]

Hi, I cancelled whole home (Glass/ stream) but I've changed my mind & would like to keep it. I've tried using the ChatBot but that just wanted me to cancel my whole package. Is there a way I can do this without phoning Sky? 

[caesarome]

You will need to phone Sky so when you get through to the bot try saying nothing to see if you can then get past it to talk to somebody.