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Discussion topic: Returns Packaging

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This message was authored by SW17_sky This message was authored by: SW17_sky

Returns Packaging

I've ended my sky contract and need to

rerturn my broadband equipment. I don't have any packaging and the help page clearly says that as I've ended my contract I'll be provided with packaging. However sky haven't sent me anything and I cant afford to buy packaging. Sky is just sending my text messages to say I need to return the equipment and won't take calls on the matter. 

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This message was authored by caesarome This message was authored by: caesarome

Re: Returns Packaging

Posted by a Superuser, not a Sky employee. Find out more

@SW17_sky 

You can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:

 

https://www.sky.com/help/articles/return-tv-broadband


Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

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