Returning equipment

[RP28]

Hi, I need to return my sky TV box and as the original packaging I was sent to return it has been damaged I would need another package and label to send the box back if possible.

[Daniel0210]

@RP28 

Not sure they will send it again. 

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

[GD1]

@RP28  No packaging will be sent in reponse to a forum post as no one from SKy would know hwo you are from your forum account.

You can use your own packaging.

You can print off the labels for the returns here https://www.sky.com/help/articles/return-tv-broadband

Remember to keep your proof of posting.