Discussion topic: Returning equipment you never received
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Message posted on 21 Sep 2025 08:31 AM
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Returning equipment you never received
Upgraded WiFi end of July, been sent messages and emails asking to return equipment, though might have been wrong person at first but messages continued. Been asked to return or will be given a £53 charge. Can't ring sky as it's charged, but confused what to do. Don't have any equipment to return.
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Message posted on 21 Sep 2025 09:25 AM
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Re: Returning equipment you never received
@Df02 wrote:Can't ring sky as it's charged
Sky's number is an 03 (non-geographic number) so is included in many calling plans.
Ultimately, you'll have to call them unless you're happy to pay the charge.
Message posted on 21 Sep 2025 09:31 AM
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Re: Returning equipment you never received
@Df02 wrote:
Can't ring sky as it's charged, but confused what to do. Don't have any equipment to return.
Not sure what you mean by this because the only way to get this sorted will be calling Sky as it sounds as though this charge has been applied in error.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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