Discussion topic: Returning customer
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Message posted on 30 Sep 2025 10:13 AM
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Returning customer
Can i get a good deal for tv and broadband?
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Message posted on 30 Sep 2025 10:15 AM
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Re: Returning customer
Not via here as we are customers so you would need to call.
Do note thant if you have been a way for a while you would need to setup a new online account with Sky and not use your previous one.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 30 Sep 2025 10:17 AM
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Re: Returning customer
How can i set up new acc? can i use same email?
Message posted on 30 Sep 2025 10:32 AM
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Re: Returning customer
To use the same email address you will need to login to the old account first and remove it from there.
If you place an order online I believe you setup the ID during the order process. Failing that this link explains how to do it:
https://www.sky.com/help/diagnostics/sky-id/sky-id
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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