Returning customer can’t complete order

[MarkL33]

I used to be a sky q customer 18 months ago.

I'm considering moving back to Sky either Q or stream 

however when working through the order process it won't proceed as the system thinks we are still customers .

tried registering with alternative email but as it's still the same address as previous subscription the order won't process 

[caesarome]

@MarkL33 

You will have to call Sky to get the order placed if you are unable to do it online.

150 is the free number to use from a Sky Mobile otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home