@TP40
You aren’t contacting Sky here. This is a customer ▶️ customer discussion forum where we try to help other customers.
You need to contact Sky Ireland to sort this out which should be straightforward as you have proof of posting.
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NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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MERRY CHRISTMAS and a HAPPY NEW YEAR
