Return of equipment

[Rita+Harrison]

Can you please send me a return postage label 

thank you 

Rita Harrison 

[Annie+UK]

This forum is primarily customer-to-customer help, you're not talking to Sky support

You don't need to return your Sky+ box (the forum you posted in)

[Daniel0210]

@Rita+Harrison 

And if your referring to a hub or Sky Q box Sky should send out returns packaging (to the address where the account was active) near the end of any cancellation period (which is 14 days for broadband and 31 days for Sky Q) for any loaned equipment they are expecting back.

Note: Sky may not ask for older hubs back such as the Sky Q hub.

If the arrival of packaging is delayed, it’s damaged on arrival or doesn’t arrive it’s the customers responsibility to use their own packaging to return it. You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.