Return equipment

[Frances211]

Received a package to return my sky equipment but packaging is too small

[Annie+UK]

This forum is primarily customer-to-customer help, you're not talking to Sky support

[Daniel0210]

@Frances211 

What did you cancel? What are returning? 

If you’ve successfully cancelled Sky should send out returns packaging (to the address where the account was active) near the end of any cancellation period (which is 14 days for broadband and 31 days for Sky Q) for any loaned equipment they are expecting back.