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Discussion topic: Reschedule engineer visit
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This message was authored by: Beth149
Message posted on 10 Apr 2026 11:32 AM
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Reschedule engineer visit
Hello,
I originally scheduled for an engineer to come between 1 pm and 6 pm on the 27th of March. After them calling me they told me they could come at 3:30 pm to do my broadband install. However, they turned up at 2:55 pm whilst I was still at work and therefore left. I have tried to cancel and reschedule an engineer however I can't seem to get through to anyone through the automated system or any other avenue. Is there a way around this?
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 13 Apr 2026 11:00 AM
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Re: Reschedule engineer visit
See the 'reschedule' section in this link
https://www.sky.com/help/articles/sky-broadband-engineer-visits
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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